Files.com Agent migrations,
without scripts.
Mover is the data-migration tool from Files.com. One-time moves between 20+ providers — no subscriptions, no surprises, no scripts.
Connect anywhere the Agent runs. The Files.com Agent installs on Windows, Linux, or macOS and gives Mover read or write access to whatever that host can reach — local disk, SMB / CIFS / NFS shares, mapped network drives, Synology and QNAP NAS, NetApp and Dell EMC clusters, anything with disk and an OS. Outbound connections only; no inbound firewall changes.
Files.com AgentWhat the Agent unlocks
Any vendor, any share, any protocol.
The Agent expands Mover's supported sources beyond the named providers in the catalog. NAS vendors, network protocols, on-prem file servers — anything reachable from a host the Agent runs on. The catalog below shows the specific vendors and protocols buyers ask about most often.
Backing up cloud data to an on-prem location
Some compliance regimes or business continuity policies require an on-prem copy of cloud data. The Agent gives Mover a write path to local disk or an internal SMB share without exposing the destination to the internet.
Hybrid file workflows
Workflows where data needs to land on a local file server for downstream applications — accounting systems, manufacturing line software, batch processors — use the Agent as the on-prem write endpoint.
Decommissioning NAS appliances into the cloud
Synology, QNAP, NetApp, Dell EMC Isilon / PowerScale, Drobo, generic Linux file servers — anything sharing data over SMB, CIFS, or NFS. The Agent mounts the share like any client would and pipes the data to S3, Azure Blob, GCS, OneDrive, SharePoint, or any other Mover destination.
Retiring on-prem Windows / Linux file servers
Domain-joined Windows Server file shares, Linux NFS exports, Samba hosts, mapped network drives — pull them into the cloud during a data center exit, AD rebuild, or cloud-first transition.
Migrating air-gapped or firewalled sources
Sources behind strict network policies that won't be opened to inbound traffic — sovereign clouds, regulated environments, defense / government networks. The Agent only makes outbound connections, so it works inside the existing firewall posture without VPN or port changes.
Lift-and-shift from legacy storage hardware
Aging filer hardware, EOL storage appliances, or end-of-support file servers moved to cloud destinations as part of a hardware refresh.
Where the Agent reaches
Any vendor, any share, any protocol.
The Agent is one component; install it once and it bridges Mover to whatever the host can reach. NAS appliances, network shares, on-prem servers, air-gapped environments. The vendors and protocols below are the ones buyers ask about most often — the underlying coverage is unbounded.
NAS vendor
Synology NAS
Synology DiskStation models are the most common SMB-shared NAS in small and mid-market IT. The Agent bridges them to any Mover destination without opening inbound ports.
NAS vendor
QNAP NAS
QNAP Turbo NAS appliances are common in SMB and prosumer environments. The Agent connects them to Mover without inbound port changes.
Enterprise storage
NetApp
NetApp filers running ONTAP — FAS, AFF, or virtualized — share data via NFS and CIFS. The Agent reads them like any other network share and pipes to the cloud.
Enterprise storage
Dell EMC Isilon / PowerScale
Isilon and PowerScale clusters serve large unstructured datasets over NFS and SMB. The Agent mounts those exports like any other share and bridges them to the cloud.
Network protocol
SMB / CIFS Shares
Any SMB / CIFS share — Windows file server, NAS, Samba host, mapped drive — is reachable to Mover through the Agent.
Network protocol
NFS Shares
Any NFS export — Linux file server, NetApp, Isilon, AWS EFS, Synology, QNAP — is reachable to Mover through the Agent running on a Linux or macOS host that mounts the export.
Generic
On-Premises File Server
The most common Agent use case. Any server with disk + an OS the Agent runs on is reachable to Mover.
Don't see your specific vendor here? If the host running the Agent can read or write the storage — local disk, mapped SMB drive, NFS export, mounted iSCSI volume, anything — Mover can migrate it. The pages above are the ones buyers search for; the underlying coverage is broader.
Common pairings
Pair Files.com Agent with any cloud.
Files.com Agent migrations rarely happen in isolation. These are the providers we pair with most often — one-click setup on either side, same dry-run flow, same audit trail.
Connection
How Mover connects.
Mover connects to Files.com the standard way. Provide the credential, nothing more — generate a scoped token if you want minimum-privilege.
Agent registration
The standard method. Install the Agent on Windows, Linux, or macOS, run the registration flow once, and the Agent authenticates against Mover via the credential generated during setup. No inbound ports opened on the customer network; the Agent makes outbound connections only.
The price
The pricing math, honestly.
Mover charges as low as $0.15 / GB when purchasing a 10 TB pack. Your Files.com-side cost depends on direction. No invoice math, no surprises — the dry-run shows the exact number before you commit.
Provider side
Agent is free
Mover
When purchasing a 10 TB pack
The Agent itself is free. The cost on the on-prem side is whatever your existing infrastructure costs — disk, network, the server the Agent runs on.
Provider side
Agent is free
Mover
When purchasing a 10 TB pack
Same as above. There is no per-GB charge for using the Agent.
Pricing example
10 TB migration to or from on-prem via the Agent
The exact dry-run estimate is the number to trust — it includes both line items, run against your actual data.
Getting started
5 steps to Go.
From credential to first byte in four clicks. The dry-run is free, every time, and shows the exact cost before you commit a byte.
Install the Agent.
Download for Windows, Linux, or macOS, install on a machine inside the network where your source data lives. The machine needs read or write access (via direct disk, SMB, or mapped drive) to the paths you're migrating.
Register the Agent.
Run the one-time registration flow; the Agent authenticates against Mover and is now ready to receive migration jobs.
Configure paths.
Tell the Agent which directories it should access. Scope it narrowly.
Run a dry-run.
Mover walks the source via the Agent, counts files, sizes the transfer, and produces an exact cost estimate.
Launch.
Live progress, automatic retries on transient failures. Pause, resume, or cancel at any time.
Common Questions
Frequently asked.
Most teams launch their first migration in under 15 minutes. The dry run is free, every time.
A lightweight installable for Windows, Linux, or macOS that gives Mover (and Files.com) access to on-prem files behind a firewall. It connects outbound to the Files.com cloud, so no inbound firewall ports need to open.
Start the move. finish.
Run a free dry run on your Files.com Agent data. See the exact size, file count, and price before you commit a single GB.