Migrate Synology NAS
to or from any cloud.
Synology DiskStation models are the most common SMB-shared NAS in small and mid-market IT. The Agent bridges them to any Mover destination without opening inbound ports.
Mover is the one-time cloud migration tool from Files.com — built for moving data between 20+ cloud providers and any on-prem storage reachable through the Files.com Agent. For Synology, that means installing the Agent on a host that can reach the Synology share, then pointing Mover at any of the supported cloud destinations on the other side.
When teams migrate Synology
The common situations.
Three or four real triggers below. Decommissioning aging hardware, consolidating into a cloud, tiering cold data to discount storage, or running hybrid setups where both sides need to stay in sync — the Synologyside runs through the Agent; the cloud side runs through Mover's native connectors.
Decommissioning an aging Synology into the cloud
DiskStation models that are out of warranty or running EOL DSM versions get retired into S3, Azure Blob, GCS, OneDrive, SharePoint, or Wasabi during a hardware refresh or office consolidation.
Backing cloud data to a Synology for compliance or DR
Reversing direction: pulling cloud files back to a local Synology for offline archive, regulatory retention, or disaster recovery. The Agent gives Mover a write path without exposing the NAS to the internet.
Migrating between two Synology units
Replacing an older DiskStation with a newer one. Run the Agent on a Windows / Linux / macOS box that can see both, migrate the contents, decommission the old unit.
Setup
4 steps to first dry run.
The Agent installs and configures the same way regardless of the source — what changes is the mount or share path it reads from. For the full Agent install reference, see the Files.com Agent page.
Install the Agent.
Download the Files.com Agent for Windows, Linux, or macOS from the Agent setup page in your Mover account. Install it on a machine on the same network as the Synology — typically a Windows file server or a Linux box with SMB/NFS clients installed.
Mount the Synology on the Agent host.
On Windows: map the Synology share via SMB (\\synology-host\share). On Linux: mount it via cifs-utils or nfs-utils. On macOS: mount via Finder (Cmd+K → smb://synology-host/share) or mount_smbfs. The Agent reads and writes through the normal SMB or NFS stack — whatever the host can reach, the Agent can reach.
Point the Agent root at the share.
In the Agent's TOML config file, set the root path to the mounted share location (e.g., Z:\ on Windows, /mnt/synology on Linux, /Volumes/synology on macOS). Save and start the Agent service.
Run a dry run.
In Mover, create a connection of type Files.com Agent, select the registered agent, and run a dry run. Mover walks the Synology via the Agent, counts files, sums bytes, and produces an exact-cost estimate before any data moves.
Common Questions
Frequently asked.
Specific to Synology. For the broader Agent FAQ (auto-update, logging, bandwidth limits, etc.), see the Files.com Agent page.
Do I need to install anything on the Synology itself?
No. The Agent runs on a separate Windows, Linux, or macOS machine that can reach the Synology over the network. The Synology only needs its SMB or NFS share exposed to that machine.
Will folder structure and timestamps be preserved?
Folder hierarchy is preserved. Modification timestamps are preserved on both directions where the destination accepts them on upload — most cloud destinations do.
What about Synology-specific metadata or ACLs?
Mover migrates file content. Synology-side share permissions and DSM-specific metadata (tagging, recycle bin entries) don't map to most cloud destinations. The data moves; ACLs are re-established on the destination side.
Can I migrate multiple Synology units to a single cloud destination?
Yes. Install the Agent on a host that can mount multiple Synology shares simultaneously, or run multiple Agents — one per source. Either way, Mover handles them as separate connections in the dashboard.
Reached through the Files.com Agent
Synology NAS migrations run the same way as every other Agent setup.
The Agent is the same component across every on-prem or network-share source. Install once, point at a path, migrate to any of the 20+ Mover destinations.
Run a dry run before any data moves.
Connect Synology via the Agent, run a free dry run, see the exact size, file count, and price.